Privacy Statement

GradImages.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This privacy statement describes how gradimages.com gathers and disseminates information it obtains from you. By visiting gradimages.com, you are accepting the practices described in this Privacy Statement.

What this Privacy Statement covers:

This Privacy Statement covers GradImages’ treatment of personally identifiable information that gradimages.com collects when you are on the gradimages.com site, and when you use gradimages.com services. This policy also covers gradimages.com treatment of personally identifiable information that gradimages.com business partners share with gradimages.com and which gradimages.com shares with its business partners.

What personal information about customers does gradimages.com gather?

Gradimages.com requires all visitors who wish to place an order to provide their name, e-mail address, zip code, and credit card information. Gradimages.com keeps this information strictly confidential and uses your name and contact information only for the purposes discussed below.

How does GradImages.com use this information?

Gradimages.com gives your name and address to the lab that will print your photographs and mail them to you. The lab uses this information solely for order fulfillment.

Credit card information is used to charge visitors for products purchased from gradimages.com. Gradimages.com order pages use industry-standard SSL-encryption to protect data transmissions.

Gradimages.com uses your e-mail address to send you an order confirmation e-mail.

Gradimages.com does not share your e-mail address with anyone else for commercial purposes.

Gradimages.com uses your contact information to send you information about gradimages.com from time to time. You can opt out of this mailing program by contacting Customer Service and having your name removed from this list.

Additionally, gradimages.com will send personally-identifiable information about you to other companies or people who work on behalf of gradimages.com to provide a product or service to you. Unless we tell you differently, these companies do not have any right to use the personally-identifiable information we provide to them beyond what is necessary to assist us. If we need to respond to subpoenas, court orders, or other legal processes, we will disclose only the information necessary to conform to the edicts of the law or comply with any legal process served on us.

If you wish to make a change to your personal account information, contact Customer Service and have your name removed from this list.

What about web browser cookies?

GradImages.com employs web browser cookies. A "cookie" is a small text file that a web site, when visited by a user, sends to that user's browser which, in turn, may store some data on the user's hard drive or memory. GradImages.com uses cookies to identify your visit session for customizing your user experience, for generating web site analytical data, and for Google Display Advertising and Remarketing with Google AdWords on third party websites as well as Facebook advertising and Facebook remarketing programs.

GradImages.com’s "session cookies" are set to expire when the user closes the web browser. These session cookies are used to identify your visit session for e-commerce purposes and for maintaining your language choice from page to page. GradImages.com uses a persistent cookie to enhance your return visits to GradImages.com.

Google Analytics uses persistent cookies to aggregate data about user visits to GradImages.com. GradImages.com will track your use of the site in order to gain aggregate data that may be analyzed for trends and statistics. Subject to the provisions of this Privacy Policy, GradImages.com may use accumulated aggregate data for purposes including, but not limited to, marketing analysis, evaluation of services provided by GradImages.com, and business planning.

Google Display Advertising and Remarketing with Google AdWords uses persistent cookies set by Google and DoubleClick to inform, optimize, and serve ads based on someone’s past visits to GradImages.com. The website visitor may use features of their web browser to block or delete GradImages.com cookies, cookies used for Google AdWords, and / or cookies used for Google Display Advertising and Remarketing with Google AdWords from the user’s hard drive or memory. However, by disabling cookies, certain site features and functionality may no longer work properly or at all and the user may not see advertising on third part websites with reminders and special offers. You can opt-out of Google Display Advertising and Remarketing with Google AdWords ad by following Google's instructions.

Facebook Advertising, Facebook Re-Marketing, and communications with various agencies using Facebook Exchange also use persistent cookies to assemble and utilize virtual lists to create and disseminate information, communications and images to your Facebook account. GradImages uses these communications to share information with you about events you have either participated in or be interested in participating in and other third party offers for which demographic and other data suggest you might have an interest. The ultimate control of the dissemination of such information, from such lists, to your Facebook account resides entirely with Facebook. GradImages complies with all Facebook regulations and standards for provision of such information. Opting out of Facebook communications from any third party vendor are controlled by various settings on your Facebook Account.

As you browse GradImages.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with GradImages.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

GradImages.com may conduct surveys or other studies of its user base and use the results for marketing and planning purposes. Participation in such surveys is at the user's option. GradImages.com reserves the right to disclose information provided by any user through such a survey, provided that no personal information identifying that user is disclosed. Circumstances under which GradImages.com would publicly disclose aggregate information include, but are not limited to, sharing survey results with partners and/or the site users, providing data to advertisers on user preferences and/or demographics, business planning, and publicizing overall usage data in press communications.

Data Security

Gradimages.com uses a firewall and password-protected accounts to lessen the change of loss, misuse, and/or alteration of information under our control.  The e-commerce web pages on Gradimages.com use industry-standard TLS-encryption to protect data transmissions.

Changes to this Privacy Policy

Gradimages.com may change these policies from time to time. If we make any substantial changes, we will post changes here before they go into effect.

Questions or Suggestions

If you have questions or suggestions, please e-mail service@gradimages.com.